About Hotel Staff Guide
Hotel Staff Guide is an independent information resource created to help hospitality employees understand common workplace portals and access procedures. We publish plain-language guides, explain terminology, and point readers toward official resources — without pretending to be an official company website.
What We Do
We research publicly available information about employee portals used in the hospitality sector. Our articles focus on practical orientation: what a portal is for, who typically has access, and where official support can be found. We do not provide account access, credential recovery, or any service that requires a user to submit a password.
Editorial Approach
Content is written for clarity and neutrality. We avoid speculation about internal policies and do not reproduce proprietary screens or login forms. When official domains are referenced, they are clearly identified as external resources. Every guide includes a visible disclaimer about our independence.
Independence & Transparency
Hotel Staff Guide is not affiliated with InterContinental Hotels Group (IHG), any hotel brand, or any employee portal operator. We are reader-supported and do not sell access to portals or collect employee credentials. If you represent a brand and have a correction request, contact us at [email protected].
This website does not provide official IHG Merlin access, password resets, or account creation. For those services, contact your employer’s HR or IT team or use IHG-controlled domains directly.