Privacy Policy

1. Who We Are

Hotel Staff Guide (“we”, “us”, “our”) operates https://hotelstaffguide.com. This website is an independent informational resource. We are not affiliated with InterContinental Hotels Group (IHG) or any hotel brand.

2. Data We Collect

We aim to minimise data collection. Depending on how you use the site, we may process:

• Technical data — such as browser type, device category, approximate region, and pages visited. This may be collected through privacy-respecting analytics.
• Communication data — if you email us, we receive your email address and the content of your message.

We do not operate a login system, do not request Merlin credentials, and do not knowingly collect passwords or authentication codes.

3. How We Use Data

• To operate and improve the website’s content and usability.
• To respond to emails you send us.
• To maintain security and prevent abuse.

4. Cookies & Advertising

This site may use essential cookies for basic functionality and analytics cookies to understand aggregate traffic patterns. If Google Ads or similar advertising tools are active, third-party vendors, including Google, may use cookies to serve ads based on prior visits. You can control personalised advertising through Google Ads Settings.

5. Third-Party Links

Our guides link to external websites, including IHG-controlled domains. We are not responsible for the privacy practices or content of those external sites. Review their policies before submitting any information.

6. Data Retention

Email correspondence is retained only as long as needed to address the enquiry and maintain reasonable records. Technical analytics data is retained in aggregate form and is not used to identify individuals.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete personal data we hold about you. To exercise these rights, email [email protected].

8. Children’s Privacy

This website is intended for a professional audience and is not directed at children. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.

10. Contact

Questions about this policy? Email [email protected].