IHG Merlin – Employee Portal Information
What the Merlin portal is used for, who is eligible, common sign-in questions, and where to find official IHG resources.
Knowledge Base
Featured Guide
Portal Basics
Safety
Hospitality Portal Guides
Independent, plain-language guides to help hospitality staff understand common workplace portals and find official support channels.
Understanding Single Sign-On in Hospitality
Why hotel groups use centralised employee portals and what staff should expect during onboarding.
Protecting Workplace Credentials
Practical habits for keeping employee portal logins secure and recognising unsafe third-party pages.
Note: These guides are independent and informational. They do not provide access to any company portal. For official account support, contact your employer’s HR or IT team.